1. Browsing

Review our range of pre-designed suites and samples at our online store:
http://shop.bumbleberry.com.au

2.  Samples

If you see a style or suite that you like, you can order a sample via our online store.  In addition to the sample, you will also receive an information pack containing ideas for invitation styles, fonts, colours and wording.

3. Request a quote

Once you have an idea of what you would like, please contact us via email, telephone, fax or post to arrange a quotation.  Please include the following information:

• The full names of you and your fiance
• Date of your wedding
• Wedding location and time
• Number of guests
• Number of invitations
• Preferred contact method ie. Email, Post, Fax
• Postal address, fax number or email address
• Items you would like to be included in your packages ie. Presentation folder, invitations, stickers, RSVP, Wishing well etc.
• Any additional items you are interested in ie. save the date cards, place cards, programs, menus, guest books etc.

Your quote will be dispatched within 48 hours using your preferred contact method.

4. Place your order

• A 50% deposit is required at this point to secure your booking.
• All pre-designed orders made via the online store will require 100% payment.

You will receive a style profile sheet and guest list spreadsheet. Both will need to be completed and returned.

5. First draft

Your first draft will be dispatched to you within 10 business days using your preferred contact method.  In some instances it may contain multiple designs for you to choose from and to work with.

6. Revisions

Up to 3 revisions of your order are included your order at no charge.  Any additional changes will incur a $30 fee per round.

7. Final proof

At the final proof stage you will receive:

• a hard copy of your entire order,
• samples of any paper or envelopes ordered.
• authorisation form
• final invoice

Before you sign your authorisation form, you need to ensure you have checked the entire proof for any errors using the checklist below. 

Proof Checklist:

• Has everything you have ordered been included in the proof?
• Are the ink, paper and envelope colours correct?
• Are all of the fonts correct?
• Are there any design elements missing?
• Is the text spaced correctly?
• Is the alignment correct?
• Are the dates, times and locations correct?
• Are there are spelling mistakes in the names or addresses?
• Are any items incomplete?
• Is the punctuation correct?
• It is important to remember that no changes can be made once the final proof has been authorised so double and triple check your final proof.  You bear final responsibility for all design and typographical elements of your invitations. Bumbleberry will not be responsible for the costs of reprinting and shipping orders due to any errors you have approved, nor will a refund be issued.

Note: What you see in the proof is what will print on your invitations so it is critical that it is correct.  We highly recommend that you ask other trusted people around you to also review your proofs - it often helps to have some independent eyes checking it.

Once you are happy with your final proof, you can sign the authorisation form and return it to Bumbleberry with the final payment.

8. Production

Once your authorisation form and final payment have been received, your order can begin production.  Please allow adequate time for production to take place.  Rush orders are possible providing there are no other conflicting bookings, and are subject to a surcharge. Please refer to the Timeframes & Delivery section in the Terms and Conditions for more details.

9. Take Delivery

You will receive your invitations ready to dispatch to your guests!